"I worked with Mark for many years and always trusted him to take excellent care of my most important guests. Navigating the nightlife scene in New York City is notoriously difficult, but Mark made sure my guests always had an amazing time."
The Pierre Hotel, Concierge
"I use Mark for all nightclub requests for my guests. He makes everything easy! He speaks with my guests to find the perfect location that suits their expectations, meets them at the door, escorts then inside and makes sure they are satisfied with his recommendation. I have not had one negative comment and only praise for his services."
Four Seasons Hotel, Concierge
"Mark is very responsive and great at suggesting the perfect nightlife arrangements for our guests. He is always on top of what is current, and has the connections to allow our guests to have the sorts of experiences for which they visit New York City. He is always willing to offer advice to us as to the current hotspots, and has great insight into the music, ambiance and clientele of each venue. We definitely count on Mark to help us "wow" our guests!"
William D Hawkins
Mandarin Oriental Hotel, Concierge
"Mark is a dedicated and reliable professional. Working with him over the past five years has demonstrated that he takes his job seriously and delivers what he promises. Referring high-end and demanding clientelle to partner vendors can be uneasy, but I knew that my clients were always in good hands with Mark. He is instantly responsive, flexible with last-minute changes, and adept at dealing with a variety of client personalities. Last but not least, he is ways gracious, kind and punctual. I recommend him with full confidence, and believe that with his personality and work ethic, he would be a great asset to a variety of businesses in many industries."
The Plaza Hotel, Concierge
"Mark is very well connected with the Nightlife industry and makes great recommendations night by night. He offers great personal service for clients/guests and treats them all like VIPs."
Ritz Carlton Hotel, Assistant Chef Concierge
"I have worked with Mark for many years in 3 different properties and his professionalism and dedication is like no other. His knowledge is invaluable for our guests, and he has his finger on the pulse of the Nightlife of NYC. With Mark I know all my guests will be well taken care of. They always give us positive feedback of his excellent service and the bespoke experiences he offers."
The Viceroy Hotel, Chef Concierge
"As a Concierge in New York CIty for 9 Years, I have had the privilege of utilizing the services of Mark Bau and Soiree Group in two Five Star - Five Diamond properties (Mandarin Oriental and Park Hyatt New York). Mark has be instrumental in securing the most exclusive nightlife options for top VIP's during their visits to NYC. Guest Feedback is consistently positive and enthusiastic. Mark is skilled at handling Super VIP Guest when discretion is required. It is an honor to work with Mark and his team and I look forward to working with him and supporting his future endeavors."
Park Hyatt Hotel, Concierge
"I have had the pleasure of knowing Mark for 10 years. Every time I have reached out for his expertise, he has gone far beyond my expectations and has taken care of my friends and I like no other. His professionalism, experience in the industry, responsiveness, and follow up is the customer service that unfortunately, is very hard to find these days. It is evident that Mark's is genially passionate and truly cares about his clients and their experiences.
I am beyond appreciative for everything that he has done for me over the years and cannot recommend him enough. Feeling confident that I know I am always in great hands with him relieves any stress that typically goes hand in hand with planning a special occasion. Mark, thank you!"
London New York, Director of Entertainment Sales
"Mark has always been the most professional contact to have in the nightlife industry. As the Concierge community's go-to person, he creates memorable experiences for our hotel guests and is just a pleasure to work with. I highly recommend Mark and the Soiree Group."
St. Regis Hotel, Assistant Chef Concierge